Our quality assurance:

  • We only accept work which is within our expertise.
  • Translations are charged according to the English word count.
  • Material to be translated may be submitted as hard copy or in electronic form. Our clients are responsible for delivering a fully legible and genuine document. We accept standard file formats including .doc, .xls and .pdf files.
  • Our translations are NAATI-certified translations. Please note that we can only certify the translation and not the original provided by you.
  • We deliver our translations as a certified hard copy or by e-mail in .doc or .pdf format.
  • We deliver on receipt of full payment for work performed unless other express arrangements have been made.
  • We accept deposits into our bank accounts and cheques. Payments may be made in EUR or in AUD

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